FAQ
What owners ask us first.
Including the question most people have when they hear from us out of the blue.
How did you get my address?
From public records. Every county publishes its assessment roll — the list of properties, owners and assessed values — and property ownership records are public too. That's where we found your property and how we compared its assessment with similar ones.
What does it cost?
25% of the tax you save in the first year, and only if your assessment is reduced. There's no filing fee, no hourly charge and no minimum. Getting an estimate from us costs nothing.
What if we lose?
You owe us nothing. If the assessment isn't reduced, there's no fee of any kind.
Can my assessment go up because I appealed?
In most states, no. The board rules on the evidence and can't penalise you for filing.
In a small number of states a board can raise a value during an appeal. If that applies to your property, we tell you before we file, and you decide whether to go ahead.
How long does it take?
From filing to a decision commonly takes several months. The timing is set by the assessor and the appeal board, not by us, so we can't promise a date.
Our fee is due only after the reduction appears on a tax bill.
What do I actually have to do?
Sign one authorization that names us as your representative for the appeal. It takes about five minutes. We do the rest: the data, the evidence, the filing and the hearing. You don't attend anything.
Do you handle homes as well as commercial property?
Yes. We focus on commercial property, where the amounts at stake are larger, but homes are assessed the same way and can be over-assessed the same way. The form asks which kind of property you have.
Which states do you cover?
The coverage page lists the states we're preparing to file in, their appeal deadlines, and whether each one is active. Every state sets its own deadlines, forms and rules about who may represent an owner, and we only file where those rules are met.
Are you licensed?
Property tax representation is regulated state by state. Some states require registration to represent owners for pay — Texas and Arizona among them — and some don't allow this kind of arrangement at all.
We do the analysis and preparation. Filing and hearings are handled by representatives who meet each state's requirements. We'll list our state registrations on this site as they're confirmed. If you want to know who would represent your property, ask us and we'll tell you before you sign anything.
I already have a consultant — can you still help?
Then you're probably in good hands. We'd only take you on if we think we can do better, and we'll tell you honestly if we don't.
How do you decide which properties to appeal?
We compare a property's assessed value with market evidence: what similar properties have sold for, what the property earns if it's income-producing, and what it would cost to build. When the assessment is out of line with that evidence by enough to be worth an appeal, we contact the owner. When it isn't, we don't.
Does filling in the form commit me to anything?
No. The form asks us to look at your property. It doesn't create any obligation and it doesn't authorize us to file anything. An appeal only starts if you later sign an authorization.
Can I talk to a person?
Yes. Call (508) 202-2509.